Yogyakarta, 29 July 2016—BNI Life continues to expand its insurance service network in order to provide the best service for its customers. Yogyakarta, is now officially the sixth city for a series of BNI Life Service Offices, after Surabaya, Bandung, Denpasar, Palembang and Semarang.

BNI Life continues to see a gap to be able to continue to grow by exploiting customer potential by combining innovative products needed by customers, both individual and corporate customers, both BNI customers and customers as a whole, by completing service innovations that are closer, easier and better. fast.

The complete strength of product and service innovation goes hand in hand with good performance during semester 1 2016, where the company's business managed to record an increase in total gross premium income of 48%, an increase in net profit of 7% and an increase in total assets of 29% from the previous year.

As part of efforts to improve services by providing convenience and comfort for customers, the sixth BNI Life Service Office or BNI Life Customer Care Center is now available in the Special Region of Yogyakarta. BNI Life Yogyakarta Customer Care Center officially operates at Jogja City Mall floor 1 unit 40 since 29 July 2016.

"The presence of the BNI Life Customer Care Center brings us closer to customers, and helps shorten the time it takes for customers to get service results," said BNI Life President Director Budi Tampubolon. As for the choice of the city of Yogyakarta, continued Budi, it also indicates the size of BNI Life's customer base and its development potential in the Special Region of Yogyakarta and Central Java, where the Yogyakarta Service Office also complements the BNI Life Service Office in Semarang some time ago.

The mall location is the choice, with the consideration of giving customers the freedom to enjoy fast BNI Life services in the midst of busy activities. "Our office operating hours also follow the operating hours of this mall. So that our customers can process their insurance in the midst of their busy work or daily activities," continued Budi.

With this service office, it is easier for customers in the Special Region of Yogyakarta and its surroundings to get on-the-spot service processes. So far, every service process such as claim administration, checking policy status, changing non-financial policy data and others is only done and processed at the BNI Life Head Office, Jakarta or the Semarang Service Office which is remotely the closest Service Office for customers in the Special Region Yogyakarta and its surroundings.

Meanwhile, BNI Life customers in the Special Region of Yogyakarta and its surroundings can now enjoy BNI Life's innovative fast claim service, namely 27 minutes claims where customers can enjoy health claims administration services with a nominal value of up to Rp. 10 million and are paid in just 27 minutes. Other services are also in the form of One Day Claim Services, which provide convenience for customers when disbursing health claims with a nominal value of up to IDR 50 million in just 1 x 24 hours.

Changes to non-financial data, policy status, top-up and other customer services can also be made at this Service Office, where for the services mentioned above, BNI Life also has a Same Day Service service that customers can enjoy on the same day they submitted it. BNI Life's commitment to customer service has also received several awards from several trusted institutions in Indonesia.

In line with its mission, BNI Life continues to be committed to helping provide future planning and reliable protection with excellent service and optimal financial performance to create a more quality life for the nation.

Address of CCC BNI Life Yogyakarta
Jogja City Mall floor 1 unit 40
on Jalan Magelang Km. 6 No.18,
Sinduadi, Sleman, Yogyakarta
Phone Number : 0274 – 5307017